Sticking shower door / Shower door hinge error?

Hello everyone,

I have a question about a sticking shower door and hope for your assessment.

About a year after the shower was installed, the door has sagged (it is a rather large glass door), so it can no longer be opened or closed. We contacted the builder, but they attribute the problem to normal wear and tear.

In my opinion, the problem could be due to a hole in the glass pane that is too large, or a shim or a similar component that better secures the screw and the door is missing.

Could someone take a look at the attached pictures and give an assessment?
The installation manual for the "shower door hinge," which I suspect was installed, is also attached.

Thank you in advance!

Best regards
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It is quite possible that the door has sagged by utilizing the holes. This can happen with large doors. Narrowing the hole play is usually not a solution because, on the one hand, space is needed for fine adjustment and, on the other hand, the door must not bear on the screws to ensure that no stresses are introduced that could cause the door to shatter. The glass is only held here by clamping. The procedure would now be to first check whether the hinges on the opposite side are still tight and "level". Then remount the door and clamp it with the correct torque. If replaceable support pads for the pane in the clamping are mentioned in the instructions, I would also insert new ones there. And clean the pane well so that shampoo residues do not reduce the friction here.

Hello,

thanks to your rear cover cap picture, I am able to shed some light in the dark using bing.com search (search engine by Microsoft).



Best regards

Perfect... the bushings are probably made of hard rubber and the height can be adjusted using the eccentric. That should really hold then.

Super, thanks you two & I found another picture showing exactly what our shower looks like. Should the centering bushings have been installed during assembly? So would we have a claim for these to be installed by the builder? Or should we just get these bushings ourselves and install them? Thanks in advance

So it looks like the sockets are not necessarily there since only the rubber hoses are normally provided here. If you trust yourself, I'd just quickly do it yourself before arguing for a long time. But depending on how much you trust your abilities, it might make sense to maybe use the builder again here.