Repair paving works

I have now involved the construction manager who will take a look at it.

PS: When someone in IT commissions a DL, we ask the questions needed to carry out the order correctly. Since I / [Kunde] am a layperson, the questions must be asked of me. But they were not.

I did not consider that some craftsmen do not think from 12 noon.

The craftsman could also not have known that some builders do not think from 12 noon.

In craftsmanship, what has been commissioned is executed. In IT, this is often the case as well.

: I am on your side: It should have been commissioned correctly, BUT: I am of the opinion that the craftsman also bears partial fault – if no specification is given, simply implementing it is also not correct. Especially because this is an expert-amateur business! From my point of view, both parties share partial blame here.

Yes, and I commissioned a driveway. A driveway includes exactly that access. Therefore, in my opinion, the task has not been properly completed. Since the paver knew that a road would also be added here, it should at least have been possible to construct the driveway with minimal adjustment costs. And according to the cost breakdown, this is not the case here.

When building a house, I don’t explicitly mention that the stairs must still be walkable when I lay a carpet? To me, that is self-evident.

Or where is my flaw in reasoning?

Or where is my mistake in reasoning?

That you did not define precisely enough in the "Statement of Work" or requirements specification how it should look (to stay in IT language, so to speak).