The matter is quite simple. The outdoor water tap was ordered and must be delivered at the agreed costs. You have already received a partial delivery. Now I would ask the installer to make improvements and to describe how he intends to do so. If the risk to you of "kitchen damage" and the inconvenience of "dirt" are too great, another solution can be sought. Chasing the installer to hell is not productive, because he is not necessarily bad or unreliable. A mistake has happened - however - and now one simply has to deal with it. Pipes can be laid both inside and outside the house up to the desired point and protected against frost - so there is also a way that does not affect the kitchen. The offer for the first maintenance is an affordable solution for the installer - you have to assess for yourself whether the value is right for you. Who was in charge of construction management? What does this person say?