Is there a warranty also on heating / air pump?

Hello, moved in 2014, last year the heating kept cutting out until some new software was installed. OTHERWISE the heating technician always said: do a "cold start", i.e. turn off the fuse and restart. This year the drama starts again, now the heating is messing up again. Do the 5 years warranty from the builder also cover the heating system commissioned by him? We paid the builder in full.

I would say that you have a good chance of damage compensation. The 5-year warranty refers (unless otherwise contractually agreed) to the entire house and the inventory installed in it. The heating system apparently already had a damage once, and from the way it sounds to me, it was never properly fixed. I would call your builder and explain the problem.

It will sort itself out.

Best regards Tobias

Hello,

Does the 5-year warranty from the builder also cover the heating system commissioned by him? We paid the builder in full.

Now you have been active here for so long .... of course, the warranty applies to the entire trade of house construction; your contractual partner owes you this. I can’t quickly recall any exclusions.

I would recommend that you write to your former contractual partner, as you already had problems with the boiler last year, and describe the course of events – including the measures taken by the heating specialist. It would be more than annoying if this repeats itself over the next few years and you are left empty-handed from 2020 onwards! So better insist now that the problem is finally resolved.

Rhenish greetings

I cannot quickly recall any exclusions.

One would have to look at the contract; presumably, permanently elastic maintenance joints are excluded. Possibly more (seals?) ... In general, fundamentally, the warranty of a property developer clearly also applies to the heating system.

All good, the paramedic and the developer have set everything in motion. The pump manufacturer is replacing the whole thing.... Some kind of control-thingy made a noise. Maybe it's better that way, it was a lemon pump after all.

With our air-to-water heat pump, two valves were already replaced almost 4 months after moving in ... Apparently, inferior material was installed, now suitable ones again. This was handled by the factory customer service, meaning neither the property developer nor the sanitary installer are responsible. It seems similar in your case (in the sense that someone else was found who is liable).