Atlas35
2018-03-20 17:29:13
- #1
Our experience: Stay away from ESB/Siebau!!!! There they try to force through sales. Our wish: a carport, a wall at the back, a wall on the right up to the corner of the house including a door. What ESB wants to sell us: a wall at the back and a passage on the right next to a door. Now they insist on payment and damages, even though we never signed this nonsense that they sent us along with the drawing! They sent their employee out to measure three times – given how he handled the tape measure, it doesn’t surprise me in hindsight that our wishes didn’t make it to the office. When we pointed out the mistake and asked for correction (which would even cost us more because of the additional element), ESB recommended that we should look for another provider. We were speechless. We became even more speechless when, contrary to their own recommendation, they weren’t ashamed to send us a reminder anyway. So if you really want to take on work and trouble for expensive money, go to ESB/Siebau. There you can measure everything again, correct it, and have the responsibility for the “work” of ESB/Siebau pushed onto you. We are now handing the case over to our lawyer.