The first window delivery arrived on time as agreed in the contract.
However, the delivery came via a third-party provider (Poland) and showed various, partly significant, defects.
To ensure long-term satisfaction with the windows, it was agreed that the windows would be produced anew in Germany. This took 4-5 weeks
That sounds - if not very briefly described - like a stroke of luck, especially with full prepayment: without involving a court, the supplier agrees to a re-delivery of custom-made goods.
I gave the company a deadline of 8 days yesterday.
Which company exactly: as I understand it, one of the trades involved who have to fit into the schedule cascade?
In my opinion, eight days is not a reasonable deadline, but rather a grace period if there is already a proper delay (but I am not a lawyer).
Thus, all trades were pushed back.
You can surely imagine that they were not happy about that, especially in times of skilled worker shortages and full order books.
Now I am naturally at the mercy of the trades schedule-wise.
They always squeeze me in wherever possible.
So, firstly, they are "only" angry, no one has dropped out on you; and secondly, none of them are demanding damages or higher prices now? – you can hardly come out with less harm.
So we are currently at €6000.
As you know, I ran an aluminum window manufacturer’s company. In a high-price area, too. Even we would hardly have managed to offer your project more than six grand more expensive than local plastic window manufacturers – prices from online dealers cannot actually be worlds cheaper for the same quality either; it’s somewhat different with stock items (tilt-turn 118/148 or front door 110/210, white).
However, the delivery came via a third-party provider (Poland) and showed various, partly significant, defects.
Tell me more details, gladly also via PM/email. The Slovaks are a little better still, but the Poles actually work properly as well.
Yes, but here we have individual awarding combined with goods from the internet. The OP can be glad that a craftsman is installing it.
We manufactured and installed, so I know that warranty trouble almost always occurs during the installation phase. I consider it highly unlikely that disputes are settled amicably if installer and manufacturer are not connected. That’s why you should basically frame and marry installers who commit to third-party products. I wouldn’t have done it, and I don’t know anyone who does.