Venetian blind cabinet opens

Hello

could it be that the shutter cabinets at Ikea have a quality problem? In October we bought our kitchen. The first cabinet could not be assembled at all: one slat was dented and the shutter could not be pulled down. The replacement cabinet consisted of different components with different drillings, but could be assembled so far. However, after 1 month the shutter cabinet opens by itself, about 10cm per hour it goes up.

Is there a way to adjust the pulling force? Instructions and homepage do not help, I couldn't find a hotline, emails are not answered. Maybe someone here knows help, hoping that I don’t have to dismantle the whole kitchen again and drive 120km around.

Best regards

Gerhard Mayer

Hello,

unfortunately, I did not have the pleasure of being able to assemble the AVSIKT. According to the assembly instructions, there doesn't seem to be anything adjustable, at least not without disassembling the box with the blinds. The phone number is listed with the addresses of the furniture stores: 061 92 / 93 99999 Emails usually take a few days to be answered. Unfortunately, not every inquiry is answered.

The modules are manufactured by the company Rehau.

(Ihr Ansprechpartner im Bereich Systeme
Verkaufsbüro München
Adresse:
REHAU AG Co
Wächterhofstr. 50
85635
Höhenkirchen-Siegertsbrunn
Kontakt:
Tel: (08102) 86-0
Fax: (08102) 4995
Muenchen@REHAU.com

Just write an email there. Maybe they have a solution for the setting:

However, since the 2-year warranty still applies, I would not overlook that.