UTRUSTA Ikea hinge does not stay up, fastening

Dear Ikea friends,

the issue with horizontal doors not staying up has been discussed many times now, but I believe I have found the right screw. Whether the screw is fully in or fully out, the door does not stay up.

The cabinet is 60cm wide and about 40 high, so it should fit.

It is about Utrusta hinge small for horizontal door, white

Thank you in advance

Hello,
in the picture the display for the setting is not quite on yet. If the flap does not hold even with the marking all the way at the front - exchange it.
I am surprised that the adjustment screw is sticking out.

What do you mean by "Markierung ganz vorn" and what by "Anzeige für die Einstellung".

We always only turn the screw marked in the picture: once completely in one direction, once completely in the other direction. Neither makes any difference.

Where the screw is located, there is a rectangular cutout on the side of the housing with marking lines. In the picture, you can see an indicator in the cutout that shows the set spring tension.