Sidewalk and fence damage caused by trucks

Good morning,

our house was assembled in the last two days. In the process, the trucks of the freight company (apparently a Polish company, which is why communication is also problematic) damaged a neighbor's fence as well as parts of the sidewalk and the street (see pictures). The freight company is now refusing to cooperate and claims that the damage was not caused by their trucks, which is of course not true. We have also taken photos of the damage.

In case the freight company continues to refuse to pay and claims we have no evidence: Will our builder's liability insurance cover the damages?

Thank you in advance.

I would assume that as a naive orphan. However, I have no practical experience.

Report the case to the builder's liability insurance and your view of the course of damage. You give your neighbor security and the insurance can deal with the freight forwarder. It is important that your neighbor gets the damage compensated, they do not care by whom. It is good if they realize that you are also interested in that. Good neighborhood is quality of life.

I assume the road was already somehow damaged before, and the trucks made it worse? And on the fence, is it just the paint damage, or is it also crooked, etc.?

Yes, the footpath was already slightly damaged, but it has clearly worsened now. And the fence is not bent, only the coating is off and the neighbor is afraid of rust, which is understandable.

Report the case to the builder's liability insurance along with your account of how the damage occurred. You provide your neighbor with security, and the insurance can deal with the shipping company. What is important is that your neighbor gets the damage compensated; they don't care by whom. It is good if they realize that you are also interested in this. Good neighborliness is quality of life.

All right, then I will do that tomorrow. Unfortunately, I don't have my insurance number with me.