Large scratch detected after window installation, transport damage?

Hello,

The windows were installed today.
I went to check in the dark this evening.
Unfortunately, one window seems to have been damaged during installation or transport.
There is a big scratch on the film.
How can this be handled now?
It’s really bothering me.

Please move, I ended up in the wrong subforum, sorry

Report to the GU. Something like this is usually replaced or refurbished so that it looks "new" again. However, it is also possible that the GU refers to something and you have to accept the "like new" but not new.

Yes, I have a bad feeling. Exchange is a tricky thing; if it were the wing, it would be relatively simple. But then the whole window would have to be removed and rebuilt [emoji45]

Yep, there is proportionality [emoji6]

Let that be done and pick a Nice-to-have person for it [emoji2]

Think too, but in what ratio?