Heat pump no longer available - legal question

I don't want to get anything through, I just want what I signed for and that is a Viessmann with cooling but without extra charges or anything like that.

And how is the installer supposed to manage that if the part no longer exists?

And how is the installer supposed to manage that if the part no longer exists?

He should get the component and pay the additional cost .....

I

As I said, I don't have any terms and conditions; it is a service contract listing all the parts to be installed by us. There is no appendix with terms and conditions nor any other reference in the contract.

Then you have a work contract according to the Building Code or VOB; it should be stated there.

I’m more concerned about my negotiating position

A stubborn person (I want, I want) is always in a worse negotiating position than someone who makes the other an offer, suggesting that they are the winner in the situation, even if they are not. That is called diplomacy and negotiation strategy... you have to weave in the hint about the electrical work yourself. Maybe can give you a tip in that regard :)

Get the component and he should pay the extra cost .....

Oh God. I am appalled by this attitude.

Oh God. I am appalled by this attitude.

No, you don't need to, that was the answer to the person who said the contract was no longer fulfillable ... but it is. Just not at the same price.

Talk talk talk