External entry/exit stages on ETICS, experiences

It unfortunately doesn’t look like XPS (those are the hard ones, right?). According to my current research, these must be some kind of base insulation boards from STO. I have to investigate that further... I haven’t fully understood the thing with the XPS wedge yet.

There are such wedge elements for windowsills. At least they are hard, and in the past people liked to use them to cover up problems like the ones you have now.

Oh, so no "own contribution" in the intentional sense...

If it had been in the construction drawings/cross-sections and also labeled as provided by the builder, we would have noticed it, asked about it, and prepared for it. The nice 3D and elevation drawings are irrelevant; what counts is what is stated in the scope of work description. And if it is not explicitly mentioned there, in the end it will not be executed. Yes, I share some of the blame with the general contractor - he should have at least pointed it out to us in advance. Among other reasons, clients turn to specialist companies because they [understandably] rarely have the technical qualification and knowledge themselves of what belongs to the complete work - and often cannot differentiate what is important or just aesthetics. Anyway, the die is cast, and we don’t need to discuss it further here.

There are such wedge elements for windowsills. At least they are hard, and in the past people have liked to cover up the problems you are having right now with them.

Thank you very much for the example, now I understand it too.

The pretty 3D and perspective drawings are null and void, what counts is what is stated in the construction performance description. And if it is not explicitly mentioned there, in the end it is not executed either. Yes, I partly blame the general contractor – he should have at least pointed this out to us in advance. Among other reasons, that is why clients turn to specialist companies, since they [understandably] in most cases do not have the professional qualification and knowledge of what belongs to the complete work – and often cannot differentiate what is important or just aesthetics.

One could possibly start here: whether these drawings (not smaller than in a brochure for a standard model) carried the note that special equipment could be depicted. If then also.

If it had been included in the assembly drawings/sections and also labeled as by the client, we would have noticed it, asked about it, and prepared ourselves for it.

If there is no indication there either, the card could play out to have succeeded, having been allowed as a consumer to rely on the fact that what is shown to you will also be delivered.