Bene360
2020-11-06 09:45:29
- #1
Hello everyone.
A new front door was installed at my parents' house. Everything was measured in advance by the company Biffar and the door was also installed by the manufacturer's fitters.
We have a dog, so my parents did not watch during the installation. After the initial "excitement," some disillusionment is now setting in.
The new door is not installed within the reveal like the old front door, but rather seems to be flush with the inner wall in front of the reveal. A plastered gypsum wall(?) was built up to the side and above the door frame.
The new front door is basically standing in the hallway.
We are also worried about the mounting. We tapped the walls to the side and above the frame. The entire area behind the new gypsum wall appears to be hollow.
Unfortunately, I couldn't find an installation manual for our door, only manuals from other manufacturers.
For an RC2 front door, the frame always seems to be screwed to the masonry on all sides with long screws. Because of the hollow spaces, our front door can probably only be screwed at the threshold.
In a YouTube video, I saw that the frame of Biffar doors is screwed to the masonry on one side through the holes for the "safe bolts." On our door, I can see the holes for the screws. Nothing has been screwed there. You can almost completely insert a chopstick into the holes. So everything behind must be hollow.
A representative will come on Monday to take a look at the situation.
Somehow I have a feeling that next week we will be told that this is all normal, the door was glued with adhesive from space technology, so nothing can happen.
I would therefore like to ask for advice on how we should handle the situation. Can the door be installed correctly like this? Must the installation of RC2 doors meet any requirements?
Unfortunately, I have no knowledge of the whole matter and currently have a really bad feeling.
I would appreciate any advice.
Thank you.
A new front door was installed at my parents' house. Everything was measured in advance by the company Biffar and the door was also installed by the manufacturer's fitters.
We have a dog, so my parents did not watch during the installation. After the initial "excitement," some disillusionment is now setting in.
The new door is not installed within the reveal like the old front door, but rather seems to be flush with the inner wall in front of the reveal. A plastered gypsum wall(?) was built up to the side and above the door frame.
The new front door is basically standing in the hallway.
We are also worried about the mounting. We tapped the walls to the side and above the frame. The entire area behind the new gypsum wall appears to be hollow.
Unfortunately, I couldn't find an installation manual for our door, only manuals from other manufacturers.
For an RC2 front door, the frame always seems to be screwed to the masonry on all sides with long screws. Because of the hollow spaces, our front door can probably only be screwed at the threshold.
In a YouTube video, I saw that the frame of Biffar doors is screwed to the masonry on one side through the holes for the "safe bolts." On our door, I can see the holes for the screws. Nothing has been screwed there. You can almost completely insert a chopstick into the holes. So everything behind must be hollow.
A representative will come on Monday to take a look at the situation.
Somehow I have a feeling that next week we will be told that this is all normal, the door was glued with adhesive from space technology, so nothing can happen.
I would therefore like to ask for advice on how we should handle the situation. Can the door be installed correctly like this? Must the installation of RC2 doors meet any requirements?
Unfortunately, I have no knowledge of the whole matter and currently have a really bad feeling.
I would appreciate any advice.
Thank you.