Hello!
Such a change/height difference cannot be recognized by a layperson, let alone with the naked eye. The defect is also practically hardly quantifiable as such, as long as no further building code consequences arise (e.g. exceeding an absolute maximum ridge height, setback areas, etc.), whereby I initially assume that these do not occur.
That houses are shifted in height – for quite understandable reasons – happens every day. As long as this happens within the specifications of the development plan (B-Plan), it at most results in an amendment request of the building application, which is usually a formality. In fact, this does not even become apparent at the final inspection if it is not an obvious discrepancy. 20 cm are not enough for that, or someone has to actively complain or insist on a re-inspection.
As long as no one does so (justifiably) and the wastewater and rainwater run into the sewer, no real defect arises.
What can therefore (subject to and without knowledge of the exact specifications of the B-Plan) presumably at most threaten here is a subsequent amendment of the building application in case of non-acceptance of the building as well as the costs for the adjustment of the paving, i.e. L-stones including substructure, etc.
The proof that construction deviated from the plan can be provided relatively easily and has obviously already been done by surveyors or the like.
I would only involve a lawyer here if the company responsible for the paving refuses in writing. Until then, I would withhold the €10,000 and only pay it out when the paving is corrected/approved and the building acceptance is complete.
From my point of view, the company can do relatively little against this, since the proof that construction deviated from the building application exists and, on the other hand, the adjustment of the paving is possible. If nothing happens permanently, deadlines should be set, because at some point the service can be commissioned externally and this can then be settled from the withholding – but only with at least legal advice.
Alternatively, the paving can also simply be ordered independently; then it is done and you only have to argue with the construction company afterward about how much you can get out of the €10,000. But then the paving is finished and you "only" argue about money.
Best regards
Dirk Grafe