drigli1984
2019-02-22 21:30:24
- #1
Hello!
I have been reading along in the forum for a while and now I have registered because I have a few urgent questions.
We recently moved into our newly constructed apartment in Vienna and are confronted with some defects. During the coming week, someone from the developer and the construction management will come by to inspect the defects. We already had someone here last week and for each of our objections, the response was mostly just "that's normal" or "it's within tolerance." Now I want to prepare a bit for next week and hope to get some support.
1) We have a double-leaf balcony door and right next to it a normal balcony door. Between both elements there is a seal. However, the seal does not go all the way down (see photo) but is missing about 7-8mm. On the outside, there is also no additional seal installed. (see photo) Exactly where the seal is missing, there is a draft and a relatively loud hissing sound can be heard all the time, even when the blinds are down. Does the seal need to be replaced or is it enough if the window company repairs it with silicone? I want it to be as standard.
2) Between both elements at the seal, the frame is somewhat frayed (see photo). Is that normal or not? And how much silicone is allowed when installing the retaining strips? As can be seen in the photo, it was pretty badly botched. In other places, the retaining strips are slightly too short (1-2mm) and were simply repaired with silicone.
3) In the living room we have 2 window sills on the inside, both 133 cm wide. The distance between the two window sills is 34 cm. The window sills protrude between 2.7 cm and 3.8 cm from the wall. So there is a difference of over 1 cm and it is clearly visible to the naked eye since the window sills are at a height of 1.70m. Is this still within tolerance?
4) Under the window sill there is a hole where drafts come in. Is PU foam sufficient to close this?
5) One of our interior doors had adhesive residue on it at move-in. No idea where it came from. When trying to remove the adhesive, the door fitter slightly damaged the paint. Can we generally demand a door replacement?
Basically, we just want an idea of how it should be done properly so that we can argue accordingly.
Thanks in advance
Greetings from Vienna
Christoph

I have been reading along in the forum for a while and now I have registered because I have a few urgent questions.
We recently moved into our newly constructed apartment in Vienna and are confronted with some defects. During the coming week, someone from the developer and the construction management will come by to inspect the defects. We already had someone here last week and for each of our objections, the response was mostly just "that's normal" or "it's within tolerance." Now I want to prepare a bit for next week and hope to get some support.
1) We have a double-leaf balcony door and right next to it a normal balcony door. Between both elements there is a seal. However, the seal does not go all the way down (see photo) but is missing about 7-8mm. On the outside, there is also no additional seal installed. (see photo) Exactly where the seal is missing, there is a draft and a relatively loud hissing sound can be heard all the time, even when the blinds are down. Does the seal need to be replaced or is it enough if the window company repairs it with silicone? I want it to be as standard.
2) Between both elements at the seal, the frame is somewhat frayed (see photo). Is that normal or not? And how much silicone is allowed when installing the retaining strips? As can be seen in the photo, it was pretty badly botched. In other places, the retaining strips are slightly too short (1-2mm) and were simply repaired with silicone.
3) In the living room we have 2 window sills on the inside, both 133 cm wide. The distance between the two window sills is 34 cm. The window sills protrude between 2.7 cm and 3.8 cm from the wall. So there is a difference of over 1 cm and it is clearly visible to the naked eye since the window sills are at a height of 1.70m. Is this still within tolerance?
4) Under the window sill there is a hole where drafts come in. Is PU foam sufficient to close this?
5) One of our interior doors had adhesive residue on it at move-in. No idea where it came from. When trying to remove the adhesive, the door fitter slightly damaged the paint. Can we generally demand a door replacement?
Basically, we just want an idea of how it should be done properly so that we can argue accordingly.
Thanks in advance
Greetings from Vienna
Christoph