The scratches from the picture on the last page can be easily polished out. Normally, windows and profiles are protected by foil during the shell construction phase and only removed completely at the very end. Of course, this can only be done from the inside; on the outside, after the window installation, not much happens anyway (with clinker bricks, the joints are still made) directly on the house.
I stick to it for now: if I order new goods, I also want undamaged new goods.
Unfortunately, the case law says otherwise. I also find it disgusting, there’s little you can do. The only way, as mentioned, is to withhold payment until perfect defect freedom, or to withdraw from the purchase contract and have it removed again. Compensation for cosmetic defects is so ridiculous that construction companies deliberately work that way (because it’s faster/more efficient) and then accept the compensation as a given.
We paid an extra 4000€ for our front door, and it was installed one day before handover. Still, it has a large scratch on the inside (happened during installation). Compensation? 0€. The scratch was polished out, but now you can see the shiny spot.
A replacement of the door is legally excluded because the defect is not proportional to the costs.
And once again, you’re the fool here because you’ve already paid a general contractor.
With individual contracts, he can watch a long time where his money goes. Small companies go bankrupt constantly for exactly this reason, because customers don’t pay.