susanne1234
2021-01-03 08:58:12
- #1
Hello, we are in the new building, which was actually supposed to be delivered turnkey. Unfortunately, there were enormous difficulties with the construction company and we parted ways during the construction phases. Now to the actual problem. We obtained an offer from a window company, which we accepted. The company first measured roughly and then measured again after the bricklaying. Our dissatisfaction already started with the delivery. Windows were dragged over the concrete without any padding and simply placed against the masonry. In addition, they were improperly installed for laymen like us. The windows were partially foamed in the insulation layer only at the edge strip of the wall using Styrodur and no other fastenings were applied. Furthermore, all the roller shutter boxes were 5 cm too low in height and 10 cm too shallow in depth and did not have the dimensions stated in the offer. The interior and exterior sealing is also deficient. We commissioned an expert from the Association of Private Builders to inspect the defects and to confirm these with the window manufacturer again. Meanwhile, the windows in the area of the central mullion are already sagging because they are also not fastened to the lintel as prescribed. Unfortunately, we have already paid for half of the windows. In addition, we have already sent the window installer a notice of defect remediation, but I do not expect him to install the windows correctly. Moreover, he would have to replace all roller shutter boxes (37 pieces). My lawyer thinks that the matter will certainly end up in court and we will not be able to avoid a court-ordered evidence preservation procedure. In addition, a private expert report is usually rejected by the court. Of course, we cannot wait for months until a court expert examines the matter. What options do we have, or what advice would you give us? We are already under enormous time pressure due to the delay of the first construction contractor.