Tx-25
2020-07-05 22:35:45
- #1
Move-in was on 01.06. The plumber forgot an underfloor part on the shower. The shower from Grohe was purchased by us. He agreed and complained. So the finished shower had to be reopened on time by 01.06. 5 weeks later it is still not finished. The missing part is installed and the wall is closed again. Now the shower is leaking. Water is continuously running from the overhead shower and the control. The plumber says it is a design flaw by Grohe. He even wanted to cut something from the shower. Oh man. The plumber has made many other mistakes and is quite uncooperative. We have several other defects with him. What are our rights? Especially since it is still not finished after 4 weeks. We have the mess, the delay, have to take vacation, etc. The plumber apparently does not know the shower well either. I no longer trust the plumber. If I had not been there on Friday, he would have closed the control below with the cover. The water would have flowed into the wall by the liter since he also did not consider it necessary to apply silicone. The gaps were so large that a finger fits between the shower back panel (one part) and the control. That is insane. Can I commission someone from Grohe at the plumber’s expense? For the inspection, special tools are partly required, which the plumber does not have. Currently, we always have to turn off the main valve to keep it dry. The plumber wants to cover the costs for fixing the errors but not grant any further discount despite all the stress.