Pommbaer
2020-01-21 08:53:55
- #1
Hello,
we have been living in our new house since September last year. So far, there have been no problems, or rather, minor issues were quickly resolved by the construction company. Now, on a sunny December day, I noticed that on the outside of a front window at about 1.5 meters height, there are small but fine scratches approximately 1 meter wide. These were not noticed during the inspection. The window installer was here and said that this must have happened during construction. Now the construction company has written to me that the scratches are not visible from a distance of over 1 meter and therefore are not considered a defect! Unfortunately, they are. How should I proceed now?
Regards Frank
we have been living in our new house since September last year. So far, there have been no problems, or rather, minor issues were quickly resolved by the construction company. Now, on a sunny December day, I noticed that on the outside of a front window at about 1.5 meters height, there are small but fine scratches approximately 1 meter wide. These were not noticed during the inspection. The window installer was here and said that this must have happened during construction. Now the construction company has written to me that the scratches are not visible from a distance of over 1 meter and therefore are not considered a defect! Unfortunately, they are. How should I proceed now?
Regards Frank