KlaRa
2024-12-19 13:23:25
- #1
It is not my task to evaluate comments made on this subject - but I find it difficult ... Now, how a parquet surface (and we are talking here about multi-layer parquet, not parquet boards or strips) like this must look is clearly and explicitly determined by the product datasheet. There is a classification of the parquet wood, and depending on the classification it is either "flawless" (to put it simply) or there are knots of different sizes that have been filled. Small holes in the wear layer, as in this case, are out of the question and cannot be considered!! It is a reason for complaint, yes, but there is also a possibility of "neutralization." Every parquet installer knows how to work with hard wax (for parquet woods). With small hole radii, after rework later on, nothing will be visible anymore. I would now register it early in writing (!!) to the dealer as a "notice of defect" (warranty lasts 5 years), with the request to professionally and correctly eliminate the holes (never specify a method of removal) ----------------- Regards: KlaRa