Need an invoice for an IKEA BESTÅ BURS TV bench

Hello,
we bought the gray TV bench (BESTÅ Burs) at Ikea in Vienna Vösendorf for our new apartment less than 3 months ago. However, it has now turned out that our storage room is affected by mold. Therefore, we had to quickly look for another apartment, into which the Besta burs TV bench no longer fits. The problem is, however, that I unfortunately did not keep the receipt at the time and now urgently need it for an exchange.
Have you perhaps recently purchased the same TV bench at Ikea and could lend me this receipt? That would be extremely kind and helpful!
Thank you in advance.
Best regards!

Did you pay with a debit card? Here in Germany, you can recover the receipt in the store where I paid using the bank statement...

dear Maverick1854, I paid in cash...

Then it gets difficult.

Do you still remember the exact day of purchase and did you show the [Family-Karte] at the checkout???

And honestly... With a receipt of at least €299, I keep the receipt...

yes, I can still remember the exact day of purchase and also used the family card at that time. we already tried to exchange the TV bench for other goods at ikea, but the service manager said that this is unfortunately not possible for various reasons. (we even took the TV bench apart and wrapped it in bubble wrap, although we had informed ourselves by phone at ikea that this is not necessary at all.) therefore, I think I now need a replacement invoice..

So....


when bought?
(Exact date)
Where bought?
(The house)
Family card shown?
(Take card with you)

Then, if you beg very nicely, important, YOU MUST BEG, because you have no entitlement, the receipt can be restored, at least in Germany...