As already mentioned, there are no rollers below, just hooks that are hooked into the running rail at the bottom. Over this hook sits a cover made of plastic or silicone. This cover is meant to prevent metal from rubbing against metal. Perhaps this cover fell off during disassembly. This often happens when hanging or removing the doors. Check that. It has happened to me as well, and it caused a scraping sound until I realized that this cover had fallen off.