Elverdam mixer tap at Ikea?

Hello,

I wanted to ask if anyone here happens to know since when the mixer tap Elverdam has been available at Ikea?

Our hose is defective and Ikea has no spare parts for it. This would mean that we have to throw away a 120 € expensive mixer tap after a very short time.

Since there is no receipt anymore, it probably got "lost" during the move, the 10-year Ikea warranty should apply if the product is not older than 10 years.

Best regards
Geeko

Elverdam has existed since around 2007. Ikea's warranty conditions require the buyer to provide proof of purchase in the form of a receipt. I cannot estimate to what extent you can hope for goodwill. Regards, IKEA-Friend

Take the hose to a [Sanitärfachhandel]. The threads should conform to the usual standard and therefore other hoses should also fit.

Hi,

there should be a stamp or sticker somewhere on the underside of the mixer tap with a 4-digit number indicating the manufacturer year and week.

In addition, you would somehow have to provide proof, in the form of a receipt or possibly a bank statement showing a debit for the respective Ikea purchase. However, if you no longer remember exactly when you bought the Elverdam, this will certainly be difficult.

By the way, the mixer taps have not "always" had a 10-year warranty. The warranty conditions at the time of purchase always apply. You can have these explained to you in the store.

So either, as the IKEA expert already suggested, go to a specialist sanitary retailer, or pack up the mixer tap and go to Ikea, try your luck and hope for goodwill.

Best regards

Nayla