Cracks in plank parquet flooring

[****] it seems to me that some text parts got lost

By no means. The sentence I used is based on the verb "splittern." Simplified once more as a main clause: "A floorboard must not splinter under any circumstances" ----------------- Regards: KlaRa

Not at all.
The sentence I used is based on the verb "splittern" (to splinter).
Simplified once more as a main clause:
"A floorboard must under no circumstances splinter"

Uh, yes, you convinced me there - shame on me, as my own sentences are regularly even longer. However, between

Depending on the sorting criterion (which is stated on the product data sheet or should be indicated on the outer packaging) [ ] are allowed.
For the cracks sealed with a black filler, the limit of goodwill has already been exceeded.

I still stick to the assumption of missing words.

Uh, yes, you convinced me there - shame on me, since my own sentences are regularly even longer. However, in between I stick to the assumption of missing words.

That is -unfortunately- also true!
Addition therefore:
"Depending on the sorting criterion (...), filled branch holes and spackled cracks may more or less certainly occur."
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(Thanks for the hint!)

Basically, the following applies to wooden floorboards, terrace boards, and all wood-based materials:
Splintering, which results in a risk of injury, is not allowed on a board under any circumstances!
Depending on the sorting characteristic (which is listed on the product data sheet or should be indicated on the outer packaging),
the limit of goodwill has already been exceeded with cracks sealed with a black filler.
There are different requirements for wood grading depending on what the customer has agreed upon with the dealer (or what was advertised on the parquet).
For the grade with the lowest requirements the following applies:

[*]Knots without size limits
[*]Putty-filled knots and putty-filled cracks
[*]Sapwood as well as natural grain
[*]Coarse color and structural differences

However, the color deviation of the filler must not differ as significantly as shown in the picture/photo, and the size or length of the cracks would also be a reason to question the original grading.
As soon as the visual appearance is significantly impaired by filled cracks, knots, or sapwood, the dealer can no longer invoke the aspect of lower purchase costs. Unless the builder (provably) was informed of the various aspects prior to purchase.
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Regards: KlaRa

First of all, many thanks, here is the data sheet from the offer:


Country house floorboards parquet HAIN
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Wood species: MARON OAK
Sorting: Black Lava
Surface: Colorless oiled
Texture: Brushed
Edges: Microbevel longitudinal
Dimension: 195x2200mm, up to
17% half lengths
Thickness: 15mm
Installation type: Irregular bond
Wood hardness: 3.4 (hard)
Darkening: Slight
Swelling factor: 0.22 (low)

As an addition, the following was noted:


The smoking process can only be controlled to a limited extent.
The final color of the oak depends not only
on the smoking time but especially also
on the natural tannin content of the oak wood.
It is completely normal that different shades occur during smoking.
With this product, so-called reed cracks
(a special form of core cracks, recognizable as a scaly
peeling) may occur. This type of
cracks are excluded from warranty claims. Please observe the indoor climate conditions, especially in areas with underfloor heating, see care instructions. --> The question here is, what does “may” mean. We have dozens of spots, just today we discovered another because my wife caught it with her sock:



If you catch your sock on such a spot multiple times, it will inevitably loosen/splinter at some point.

What alternative to filler material exists for these repair spots? The head of the installation company came to inspect himself and then said he would leave us such a wax stick next time so we can do repairs ourselves. The repair stick is not made of the same material as the putties.

From when on is it too much? We have so many spots like this...

Country house plank parquet HAIN
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Wood type: MARONEICHE
Sorting: Black Lava
Surface: Colorless oiled
Structure: Brushed
Edges: Microbevel on the long side
Dimension: 195x2200mm, up to 17% half lengths
Thickness: 15mm
Installation method: Irregular pattern

I have had very good experiences with HAIN country house planks and find the look amazing - especially because of the fine microbevel compared to other manufacturers. Of course, it’s a matter of taste, but I like the "flat look" because the small bevel makes the individual planks visually less prominent.

Deviating from this case, I chose HAIN oak country house plank Ambiente 11mm, 19.5cm wide, 200m² sorting Classic, 100m² sorting Vario, brushed white oiled length 240/220/200cm and even now after more than 6 years practically no comparable problems. That is really annoying because it is not cheap DIY-store flooring either. I wonder if the Maroneiche smoking process possibly promotes the splinter crack problems.

And no, I am not affiliated with the company HAIN, just a satisfied customer.

What else should the seller have written? He explicitly points out this problem! Or should he have written… occurs definitely massively and 100%. But we are not in the USA…