TomT1
2013-02-18 22:07:23
- #1
Hello House Construction Forum!
Well, I have already searched through half of the forum and also consulted Mr. Google - but so far without success.
My concern is as follows:
My wife and I built a house in 2008/2009 and there are here and there small defects, which belong to it :-) , what runs perfectly in a new building anyway?
But now the following happened, from one day to the next the TV connection in the kitchen no longer worked (satellite) and the electrician who then checked everything told me that it can only be a cable break under the pond.
We then immediately called the company that installed the entire heating and electrical system for us back then. They checked again and also think that the cable must be broken.
When I asked whether this is covered by warranty / guarantee (almost 3 years have passed since handover), they denied this.
Is that correct?
We would appreciate an answer, thank you!
Regards Tom
Well, I have already searched through half of the forum and also consulted Mr. Google - but so far without success.
My concern is as follows:
My wife and I built a house in 2008/2009 and there are here and there small defects, which belong to it :-) , what runs perfectly in a new building anyway?
But now the following happened, from one day to the next the TV connection in the kitchen no longer worked (satellite) and the electrician who then checked everything told me that it can only be a cable break under the pond.
We then immediately called the company that installed the entire heating and electrical system for us back then. They checked again and also think that the cable must be broken.
When I asked whether this is covered by warranty / guarantee (almost 3 years have passed since handover), they denied this.
Is that correct?
We would appreciate an answer, thank you!
Regards Tom