meinhaus2020
2023-11-09 18:56:45
- #1
Hello Forum!
We commissioned the construction of a carport and have only had problems towards the end.
In advance: the foundations had to be commissioned from company A, the carport from company B.
It started with the fact that the foundations from A were not laid according to plan. They are set so far outwards that the pedestals could only be half attached.
However, this was only noticed when the installers from B were on site. An invoice for 2-3 hours of work was to be issued for the installation failure.
After a phone call on the same day, A came by the next day and extended the foundations in the correct direction. That means: excavated the ground, beveled the old foundation, and filled the new foundation with quick-setting concrete.
However, A wanted an additional amount X for this and "out of goodwill" reduced it by 50%.
One day later, the invoice from B arrived, but significantly higher than expected. Six working hours were charged instead of the verbally indicated three per installer, as well as a flat rate of €3 per kilometer (including tax) for travel to and from the site.
The amount was immediately communicated to A. The response was merely regret and the note that A no longer has professional liability insurance that could cover this.
We are slowly desperate and don’t know what to do.
Does anyone have advice on who actually has to pay what now and to whom we should turn?
Many thanks!
We commissioned the construction of a carport and have only had problems towards the end.
In advance: the foundations had to be commissioned from company A, the carport from company B.
It started with the fact that the foundations from A were not laid according to plan. They are set so far outwards that the pedestals could only be half attached.
However, this was only noticed when the installers from B were on site. An invoice for 2-3 hours of work was to be issued for the installation failure.
After a phone call on the same day, A came by the next day and extended the foundations in the correct direction. That means: excavated the ground, beveled the old foundation, and filled the new foundation with quick-setting concrete.
However, A wanted an additional amount X for this and "out of goodwill" reduced it by 50%.
One day later, the invoice from B arrived, but significantly higher than expected. Six working hours were charged instead of the verbally indicated three per installer, as well as a flat rate of €3 per kilometer (including tax) for travel to and from the site.
The amount was immediately communicated to A. The response was merely regret and the note that A no longer has professional liability insurance that could cover this.
We are slowly desperate and don’t know what to do.
Does anyone have advice on who actually has to pay what now and to whom we should turn?
Many thanks!