When should one find a new construction company?

More of a question - is anyone satisfied with the progress of their house construction or were they satisfied? I have heard that 95% have had bad experiences.

We are in a very crucial situation. We are building with a Town & Country license partner Trausnitz Massivbau in Bavaria. The communication and organization of this company is terrible. The planning has already been dragging on for 10 months, the start of construction is currently scheduled for September 15, but it should have actually been in April. If we break the contract, of course we have to pay 10% of the house price, so it is not so easy to terminate the cooperation with this company. You also can't know how good another company would be. On the other hand, the planning phase is still the moment to change the construction company.

When is it clear that it is absolutely necessary to change the company and that there must be no improvement in their work?

Or should one just stick with it because no one is satisfied with the coordination of their house construction project?

We are building with a ***** license partner ***** solid construction in Bavaria. The communication and organization of this company is terrible. The planning has been going on for 10 months now, the start of construction is currently scheduled for September 15, but it should actually have been in April.

Since you asked only on July 17.

I wanted to know what should be considered before signing and approving the draft working drawings? There are many details that an unprofessional client cannot understand. Should a specialist definitely be commissioned? Am I also allowed to submit the working drawings here for an additional review?

It is not clear to me how your contractor should have started in April already. Besides, I consider your question to be misclassified here; in my opinion, it belongs in the moderated category "Experiences with construction companies." Therefore, I have not quoted the name.

What kind of situation is it? The property belongs to you -> main contractor? Or developer?

If it’s already starting off shaky, I wish you patience + get builder’s legal insurance (must have!) + involve a construction monitoring expert. Alternatively, consult a lawyer and pull the emergency brake if you don’t have thick elephant skin.

For us, starting from the basement there were partly massive problems, so from that point on a publicly appointed and sworn expert was on site and a lawyer was active in the background. That was the best decision – the builder’s legal insurance. Some livelihoods are destroyed by lawyer/expert and court costs afterward. I don’t understand how people don’t insure themselves against this beforehand. Hopefully nobody drives a new car without comprehensive insurance either.

Is anyone satisfied with the progress of their house construction or were they satisfied? I heard that 95%...

Yes, more or less. I don’t know where you got this figure of 95% from. Many are not dissatisfied; dissatisfaction seems to grow the cheaper you buy the house construction and the more you expect from the house than is actually there later.
Moreover, dissatisfaction is often due to lack of communication – this is because the client only sees themselves, but the company simultaneously has 10, 50, or hundreds of clients. There are also misunderstandings in communication.

If it already starts bumpy, I wish you patience + get builder legal protection insurance (must have!) + involve a construction expert during the build. Alternatively, consult a lawyer and pull the ripcord if you don’t have elephant skin thick nerves.

Well, weeks ago other threads already advised getting an expert. If you had gotten one, you would already be much wiser and further ahead. And this question wouldn’t even arise for you.

Without knowing why there are delays, whether it’s because of a missing building permit, missing financing approval, changes to the application, bad soil, who knows, or the construction company, a forum probably can’t help you much here.
It may be that you indeed went back to planning, but judging by your reactions to the question back then, I don’t think anything got through to you.
And if one concludes here, one can at least question whether you are putting obstacles in your own way.
This is also not about construction planning in general, because, as already said, there are countless reasons why a construction company does not start at the scheduled date. I see this question more fitting here
https://www.hausbau-forum.de/categories/hausanbieter-regional.324/

Or should one just stick with it because no one is dissatisfied with the coordination of their house building project?

Well, what worked very well for us was actually the coordination and logistics! Every company came exactly when they were required.

I also had builder’s legal protection insurance. It’s good for your mental health but, in hindsight, not really that useful.
Why:
For me, it was over 3,000 EUR in additional costs (spread over 5 years – i.e. the warranty period). Out of the 3,000 EUR, you can pay for some lawyer hours and also one or two expert reports.
Whether a case goes to court is decided by the insurance, based on their assessment of whether there is a prospect of success. In my case, it did not come to that, but I can easily imagine the insurance saying, 50:50, please seek a settlement, we will pay for the mediator, that’s it.
If it does come to a court hearing, then the direct court and expert costs are covered, but not consequential costs due to building delays (additional rent, financing costs/provision interest). Such a hearing can drag on for years. Even if you go for substitute performance, you have to advance the costs first and then chase the money afterward.
In case of the worst, you can claim everything from the opponent as damages, but if they then go bankrupt, you are no better off and then you have a judgment and the feeling of being a winner but no house and no money (which you have already paid).
That’s why I would not build again with a general contractor/general planner – except with an outstanding reputation from direct acquaintances or family.

So, as I said, it is good for your self-confidence and peace of mind, but in a serious case, it doesn’t help either.

Yes, more or less. I don't know where you get this figure of 95% from. Many are not dissatisfied; dissatisfaction probably grows the cheaper you buy the house and the more you expect from the house than what is actually there later. Besides, dissatisfaction mostly stems a lot from a lack of communication – that's because the builder only sees himself, while the company simultaneously has 10, 50, or hundreds of builders. Additionally, there are misunderstandings in communication. (...)

Those who buy expensively are never dissatisfied. We can probably put that back on the shelf as grandma’s tale.

The rest may be content-wise correct, but I think the customer can expect that someone takes care of him for his money. Not holding hands daily like the star architect, but regularly.

The idea "The customer should just be quiet, who does he think he is? We have other problems here.." is a strategy from the 80s. Watch out, customer threatens with order. That is outdated.