New windows: Water stands in the frame after rain

Hello everyone,

We have gotten new windows throughout the entire house. Now, after rain, quite a bit of water is always standing in some window frames (not in all the windows). We are wondering if this is normal... actually, the water should flow towards the holes to then drain away. Instead, it is standing in the frame...

We never have that much water in there. In my opinion, that is too much. Is the pressure of the window seal not correct?

There is never that much water in ours. In my opinion, that is too much. Is the pressure of the windows not right?

Thank you, we don’t know... we have complained to the window manufacturer, but so far no one has come.