Front door - scratches after installation - who was it?

I cannot confirm that. We had damage to a patio door. It costs less, okay, but they didn’t mess around at all. Immediately replaced, done.

And I wouldn’t put up with a scratch like that on my front door. However, it must also be said that our general contractor and we insisted that the front door be installed last. Exactly for that reason. Someone is always running into it with a ladder. That’s why a construction door was temporarily put in there.

With the [GU] it's different, because he has to take the blame for the mistakes of all trades. It doesn't work with individual trades, no one will admit it. And if the evidence is not overwhelming, it remains personal bad luck.

A general contractor won't put in a new door for you because of something like that, forget it. You'll get a small compensation and that's it.

With a general contractor it’s different, because he has to take the blame for the stupidity of all trades.

Where did you get that from? As soon as the door is delivered to the construction site, the risk passes to me. If you have construction all-risk insurance, it covers the door until installation, but from then on the liability of the person who caused the scratch applies. If that person cannot be identified. So a general contractor won’t do much in that case, except maybe a small goodwill credit.

That's really just bad luck. It feels like you read that quite often. I would try to simply classify it as normal wear and tear for myself; it doesn't take long until you or the little ones leave their marks everywhere anyway, so the pursuit of perfection is doomed to fail. Do you have another photo for us?

Where did you get that from? As soon as the door is delivered to the construction site, the risk passes to me. If you have construction all-risk insurance, it covers the door until it is installed, but from that point on, the liability lies with the person responsible for the scratch. If that person cannot be identified. So a general contractor won't do much except maybe offer a small goodwill credit.

I see that differently (twice). Delivered materials that are not yet installed are at the risk of the craftsman. Only once installed does the construction all-risk insurance take over, provided the damage is covered within the scope of coverage (which I doubt). If all trades are managed under one head and the damage occurs at the construction site, the fault is at least more than obvious with the general contractor. Trying to avoid responsibility there would be at least morally very questionable. Installation does not yet mean acceptance.