That was already clear to me ;) But what kind of appointment does the banker have with the notary in such a case? The joke is that the customer does it themselves and the fees for the notary even come on top for land register changes etc. If that were included in the 500€, I would understand it. I work in sales for an industrial company and what do you think my customer does when I send them an invoice for the effort I have due to their change requests in aftersales etc.? They definitely won’t buy from me next time.
But that is also the mistake many banks make. Driving away longtime customers with high fees for everything imaginable and then wondering why you don’t see them anymore, having to close branches, and blaming the nasty, nasty customer for switching to the competition. But that’s a fundamental discussion and leads to nothing :)