Topic Kitchen Appliances:
We bought a kitchen on Saturday. I requested two prices: with and without appliances. In the end, the price difference was just about the same as if I had bought the appliances online. The only problem was: the individual prices he quoted me were significantly higher. So I asked: how can that be? Then the ominous word "block billing" was mentioned, behind which every single kitchen salesperson hides. Argument: When you calculate a kitchen with and without block billing, the influencing and discount factors simply change... Aha... discussed back and forth. Bought the kitchen with appliances because, from my point of view, it was not worth the effort to source the appliances online... Important is also: every major showroom has ITS manufacturer, from which they can sometimes (really) offer appliances at rock-bottom prices. We were also lucky that our electrical appliances corresponded to the brand we wanted...
Topic negotiating until the boss comes:
We inquired at 8 showrooms and knew from the start what the kitchen should have. So we could compare all prices. We negotiated until only 2 were left. All the others dropped out. Even on Saturday morning, the day we bought the kitchen, we were still negotiating with the second on our list until the boss called and said sorry, no more is possible! Buy the kitchen from the competitor. Then I knew, okay, nothing more can be done.
Then to the last one who was left. We had already been negotiating with them for 4 weeks. Five times I sent the salesperson to the sales manager during the 4 weeks... Last but not least, the sales manager himself came at the end and said: Sorry but either for this price or not at all, we can’t give any more discount! Then I knew okay, time to sign.
Briefly summarized.
We searched and negotiated for 8-9 weeks until only one remained.
The very first price we had received was just under €26,000.
We signed on Saturday for €18,500.
And I am sure: they still made plenty of money from our kitchen...