albert.hagenlocher
2016-05-19 09:01:29
- #1
Hello everyone,
I will first briefly describe the situation.
House is 3 years old
Barrier-free tiled shower.
5-year warranty according to the Building Code
Four weeks ago, we noticed a cracked wall tile in the shower. First row above the floor. I contacted my builder and requested a defect repair.
He sent the tiler who removed the tile.
It was noticed that it was slightly damp behind the tile.
The site manager called in by the builder ordered the removal of more tiles on the wall and the opening of the wall (timber frame construction).
Behind it, everything was dry.
Findings so far: an approximately 20x20 cm area behind the tile was damp, coming from the floor.
Visually, all joints including the silicone ones were fine.
The moisture could therefore come from a faulty floor sealing or the floor drain.
By now, everything is dry.
The builder now says it was just a silicone joint and wants to close it again.
But what if it is due to a faulty sealing? Can he just close it or does he have to provide proof?
Can I or should I request something in writing to be on the safe side in case something happens again in 3 years so that I do not lose my warranty?
What can I request in writing as proof that the defect repair was properly carried out?
DIN standard or similar?
Regards
Albert
I will first briefly describe the situation.
House is 3 years old
Barrier-free tiled shower.
5-year warranty according to the Building Code
Four weeks ago, we noticed a cracked wall tile in the shower. First row above the floor. I contacted my builder and requested a defect repair.
He sent the tiler who removed the tile.
It was noticed that it was slightly damp behind the tile.
The site manager called in by the builder ordered the removal of more tiles on the wall and the opening of the wall (timber frame construction).
Behind it, everything was dry.
Findings so far: an approximately 20x20 cm area behind the tile was damp, coming from the floor.
Visually, all joints including the silicone ones were fine.
The moisture could therefore come from a faulty floor sealing or the floor drain.
By now, everything is dry.
The builder now says it was just a silicone joint and wants to close it again.
But what if it is due to a faulty sealing? Can he just close it or does he have to provide proof?
Can I or should I request something in writing to be on the safe side in case something happens again in 3 years so that I do not lose my warranty?
What can I request in writing as proof that the defect repair was properly carried out?
DIN standard or similar?
Regards
Albert