Alex7788
2025-06-28 07:57:21
- #1
Hello everyone,
I bought a newly built condominium and moved in in March 2020. From the beginning, the large, heavy floor-to-ceiling window door, which leads from the apartment to the garden, caused problems. The door also has a lock so that it can be used as an apartment door/personal entrance.
The door was always difficult to open (the handle offered a lot of resistance when opening and closing) or it completely jammed and could no longer be opened or closed. In February 2021, there were about 4-5 repair attempts. During this, a kind of child safety lock was also removed. (The door can now tilt when open and can fall out, at least that was explained to me.) After that, I was able to open the door normally again, although it was still stiff. I left it at that because I was annoyed by all the repairs.
For several days now, I have not been able to open the door at all; it is completely stuck and the door handle cannot be moved at all.
Can I possibly still claim the 5-year warranty on the new build here, since the last repair of the window door took place in February 2021?
I bought a newly built condominium and moved in in March 2020. From the beginning, the large, heavy floor-to-ceiling window door, which leads from the apartment to the garden, caused problems. The door also has a lock so that it can be used as an apartment door/personal entrance.
The door was always difficult to open (the handle offered a lot of resistance when opening and closing) or it completely jammed and could no longer be opened or closed. In February 2021, there were about 4-5 repair attempts. During this, a kind of child safety lock was also removed. (The door can now tilt when open and can fall out, at least that was explained to me.) After that, I was able to open the door normally again, although it was still stiff. I left it at that because I was annoyed by all the repairs.
For several days now, I have not been able to open the door at all; it is completely stuck and the door handle cannot be moved at all.
Can I possibly still claim the 5-year warranty on the new build here, since the last repair of the window door took place in February 2021?