seat88
2021-02-20 06:14:19
- #1
please zoom in! Scratches every 5-10cm. The electrician was also on site and witnessed the installation
I don't see anything. Sorry
No written order given. Window installed
- Erstellt am 2021-02-19 22:12:51
I don't see anything. Sorry
HilfeHilfe
2021-02-20 06:49:15
- #2
I don't see anything either ... possibly with a magnifying glass on site
icandoit
2021-02-20 08:19:19
- #3
As ypg has already written. Create a defect notice with a deadline for remedy.
Can you at least prove exactly what you ordered?
Is there a protocol for the final order? Or an order confirmation?
Could the black scratches not also originate from incorrect handling or contamination?
Did you report the defects while they were still on site? Otherwise, each subcontractor blames the other.
Refuse acceptance until the defect is remedied. Withhold part of the outstanding invoice amount.
Can you at least prove exactly what you ordered?
Is there a protocol for the final order? Or an order confirmation?
Could the black scratches not also originate from incorrect handling or contamination?
Did you report the defects while they were still on site? Otherwise, each subcontractor blames the other.
Refuse acceptance until the defect is remedied. Withhold part of the outstanding invoice amount.
icandoit
2021-02-20 08:21:52
- #4
I can't see anything either... maybe with a magnifying glass on site
I can see it.
ypg
2021-02-20 09:03:29
- #5
There are 3 similar instances of this. but let's wait and see if the friendly Florian can polish it away :)I can see it. [ATTACH alt="Kratzer.JPG"]57723[/ATTACH]
ypg
2021-02-20 09:26:34
- #6
I actually see even more: 
I wouldn’t like that either. These are clearly damages. Please take photos with a scale next time. However, it’s always the tone that makes the music. And the formality of the reprimand.