Looking for Ikea Hasvik sliding door tracks

  • Erstellt am 2015-04-17 23:04:17

peter_rv

2015-04-17 23:04:17
  • #1
I got a bargain:
High gloss Hasvik sliding doors 150 wide 234 high.
Only:
Not all fittings were included:
According to the assembly instructions, the following are missing:

4x rail 124341
6x stops 124342
Now the fittings are from Hettich.

Who can help me?
Used parts, sources (the Ikea spare parts service cannot deliver), order numbers from Hettich, tips

Regards
Peter
 

IKEA-Experte

2015-04-17 23:36:07
  • #2
Hello, where do the numbers come from? They are not in the instructions of the link. You get the parts from customer service. The numbers are only for brackets.
 

peter_rv

2015-04-25 19:07:50
  • #3
Yes, you are right.
The instructions do not list any part numbers for the running rails.
The IKEA customer service wrote the following to me:

Dear Mr. xxx,
thank you for your inquiry.
It is not possible to order or repurchase the desired spare parts.
In the event of a complaint, please contact the customer service desk in the store with your receipt.
The colleagues will be happy to assist you.
Best regards
IKEA Service Center


And at Hettich, the manufacturer of the fittings, I received the following information:

Dear Mr. xxx,
we have received your inquiry.
The products of the company IKEA are only distributed directly to IKEA.
If you need individual items, please contact IKEA directly.
Kind regards / Best regards
-Customer Service-
Hettich FurnTech GmbH & Co. KG


So, now I am left high and dry.
Does anyone have an idea?
 

IKEA-Experte

2015-04-27 09:56:34
  • #4
I would first take a very close look at the Topline sliding door fittings from Hettich in the catalogs, and if one of them might fit, compare the rails in the original. Also check the prices. Maybe a pair of "Pax frames for sliding doors with rail" is cheaper.
 

peter_rv

2015-05-21 22:46:37
  • #5
This is how I did it now:
The cheapest Pax sliding door was the Hasvik sliding door in matte white:



In total, it was actually cheaper than the Hasvik in high gloss white

So if anyone now needs a couple of Hasvik sliding doors in matte white 150 x 238 in the Oberschwaben area:
Just get in touch, would agree to about 30 euros with some fittings but without running rails
 

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