raetselhaft
2013-11-20 14:58:21
- #1
Hello,
we recently had a stove with an external chimney installed by a well-known local chimney builder. This was inspected by the chimney sweep a week ago, but with defects. However, as a layman, I cannot assess how serious they are, but I expect the worst.
Chimney sweep:
Execution is faulty because the pipe only runs one-handed in the masonry without insulation, which leads to a thermal bridge (condensation) in the masonry. The removal of the sealing of the wall rosette is part of the acceptance since the work cannot be checked otherwise.
Chimney builder:
After another inspection, no defect was found, but the properly and weatherproof mounted wall rosette was cut out by a third party, which means that due to this on-site dismantling/modification at the transition chimney system-building, any possible legal warranty claim may have been forfeited.
Well, I think the chimney sweep as an "expert" is probably right, but how do we get our rights now? The defects should of course be fixed, and we still have a remaining payment, which according to the chimney builder should be paid in 2 days.
Where can I turn? The Chamber of Crafts said they are not responsible.
Thanks for your tips
we recently had a stove with an external chimney installed by a well-known local chimney builder. This was inspected by the chimney sweep a week ago, but with defects. However, as a layman, I cannot assess how serious they are, but I expect the worst.
Chimney sweep:
Execution is faulty because the pipe only runs one-handed in the masonry without insulation, which leads to a thermal bridge (condensation) in the masonry. The removal of the sealing of the wall rosette is part of the acceptance since the work cannot be checked otherwise.
Chimney builder:
After another inspection, no defect was found, but the properly and weatherproof mounted wall rosette was cut out by a third party, which means that due to this on-site dismantling/modification at the transition chimney system-building, any possible legal warranty claim may have been forfeited.
Well, I think the chimney sweep as an "expert" is probably right, but how do we get our rights now? The defects should of course be fixed, and we still have a remaining payment, which according to the chimney builder should be paid in 2 days.
Where can I turn? The Chamber of Crafts said they are not responsible.
Thanks for your tips