We had the building application in multiple copies, didn't we?
That should be the norm. We also kept a copy ourselves.
Printing shouldn't cost a fortune... about 20€ or so.
Yes, it's annoying. But in these bureaucratic large organizations with inboxes and outboxes, relays, etc. etc. stamps here and there, it can happen that a process gets delayed...
Stay calm! You need your nerves for the house construction itself.