Koempy
2015-07-29 13:05:43
- #1
Hello,
we have the following problem. In the quote from our plumber, we had a Kaldewei Superplan 90x110 with Secure Plus and carrier, which was supposed to cost amount X. Later, on the advice of our plumber, we changed the dimensions of the shower tray to 100x100. Now we have received the final invoice. I noticed that the item Secure Plus is no longer listed. When I asked, he also told me that he installed the shower tray without Secure Plus. However, the price is the same as in the quote. He offered to coat the shower tray afterwards. I do not think a subsequent coating is nearly as good, because with Secure Plus the anti-slip coating is baked in. A subsequent coating must be renewed regularly, right? Is this a defect? Or how should we assess this? I have checked online, and the MSRP of the shower tray with coating is about 500 euros more. Should we live with the subsequent coating? Agree on amount X, which he might be willing to accept? Or insist on an exchange?
we have the following problem. In the quote from our plumber, we had a Kaldewei Superplan 90x110 with Secure Plus and carrier, which was supposed to cost amount X. Later, on the advice of our plumber, we changed the dimensions of the shower tray to 100x100. Now we have received the final invoice. I noticed that the item Secure Plus is no longer listed. When I asked, he also told me that he installed the shower tray without Secure Plus. However, the price is the same as in the quote. He offered to coat the shower tray afterwards. I do not think a subsequent coating is nearly as good, because with Secure Plus the anti-slip coating is baked in. A subsequent coating must be renewed regularly, right? Is this a defect? Or how should we assess this? I have checked online, and the MSRP of the shower tray with coating is about 500 euros more. Should we live with the subsequent coating? Agree on amount X, which he might be willing to accept? Or insist on an exchange?