Well-made error code i50 - please help

  • Erstellt am 2015-03-22 12:35:47

FloSab

2015-03-22 12:35:47
  • #1
Hello Can someone please help us. The dishwasher Välgjord no longer runs, beeps, and shows the error code i50 (the i without a dot). The user manual describes error codes up to i30, which doesn't really help. Does anyone know the code and what we need to do to get the machine running again? Thanks in advance Florian
 

IKEA-Experte

2015-03-22 13:37:35
  • #2
Hello, this is probably a case for customer service. Manufacturer = Electrolux = AEG
 

FloSab

2015-03-28 10:54:02
  • #3
The customer service came, the error code means that something is blocking the pump, in our case a small piece of glass. In the past, when pumps were more powerful, it might have been able to grind the glass shard. New pumps save electricity and are so weak that this no longer works. This saves 20 euros on the pump, the customer pays 127.15 euros for the customer service. He also found out that the "experts" from the Ikea assembly service had not even screwed the dishwasher into the frame. He quickly fixed that. The fact that they had not secured the machine fits well with the overall picture of the assembly, but that is a long, VERY UNPLEASANT story.
 

FloSab

2015-04-05 13:11:40
  • #4
Despite customer service, we now have the same fault i50 again. One wonders which customers deserve this service. So, here we go again. Unfortunately, I would have expected better quality and durability for the price.
 

jamu

2015-09-23 10:11:15
  • #5


Since today, we also have this error message 50. It blinks red and nothing else happens. The machine was put into operation only 6 weeks ago. Is your machine running again by now? Was customer service able to help?
 
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