Uwe82
2016-09-27 14:57:17
- #1
Hello everyone,
We have now been living in our house in a new development area with two new streets for 2 months, which was fully developed two years ago. Until now, the two streets were not listed anywhere, Google Maps did not know them, and in all contracts, I could not select the new street online nor was the entry accepted, as it was declared invalid. Even with our electricity supplier, who has the address as the delivery address in the contract, I could not enter the new address as the billing address; that only worked via the hotline.
So far, nothing too bad. But now I wanted to switch a mobile phone contract; the employee at the hotline says that as long as he does not have the address in the system, he cannot create a contract for it. Now it is getting annoying after all.
Who reports new streets to whom, and who should I contact to inquire about the status? Does anyone know this situation? After all, houses have been inhabited here for a year, and by now, about 10-12 families should be living here.
Thanks!
We have now been living in our house in a new development area with two new streets for 2 months, which was fully developed two years ago. Until now, the two streets were not listed anywhere, Google Maps did not know them, and in all contracts, I could not select the new street online nor was the entry accepted, as it was declared invalid. Even with our electricity supplier, who has the address as the delivery address in the contract, I could not enter the new address as the billing address; that only worked via the hotline.
So far, nothing too bad. But now I wanted to switch a mobile phone contract; the employee at the hotline says that as long as he does not have the address in the system, he cannot create a contract for it. Now it is getting annoying after all.
Who reports new streets to whom, and who should I contact to inquire about the status? Does anyone know this situation? After all, houses have been inhabited here for a year, and by now, about 10-12 families should be living here.
Thanks!