Kitchen planner is not working

Hello,

I have Win7 and use Internet Explorer 9.
The 3D-Viewer Addon was installed, but when the kitchen planner starts,
no room is displayed and there are also no buttons for navigation.
The furniture selection in the left column is also missing.

Does anyone have an idea what the cause might be?

Regards

Jaqi

I've already gone through quite a few Firefox versions - always the same picture. Could it be that 64Bit is a problem?

I can't explain it to you either - but it's not because of your setup... I also have Win7 with 64bit and Firefox and it runs perfectly fine for me...

Thank you very much for the information - I will continue testing.

@Elvis: Which version of Firefox are you using? What kind of graphics card do you have?

Apart from my problem, the following disadvantages make me tend towards SketchUp:

- Image in the browser is far too small
- no export functions (or is there something?) and thus no expansion with other furniture possible

Hej!

I am using the latest version - 11.0? and have an Nvidia GTX 560ti...

Regards

Wow, that the current one works even though Ikea excludes these in the requirements

mh, I have an AMD graphics card 5750 - will then update the graphics stuff (drivers, DirectX, ...)