Exterior facade damaged - company wants to repaint only parts

Hello everyone,

I need your help.

We bought a semi-detached house from a municipal housing association (NRW) 4 years ago.
After 4 years, we noticed that the white exterior plaster facade on the weather-exposed side has lost its paint in several places.
After a long back-and-forth, the company has now decided to renew the weather-exposed side free of charge with a new primer coat and then a topcoat.

The company writes to me that the offer was made as a gesture of goodwill – without acknowledgment of a legal obligation – even though we are still within the 5-year period.

Now, of course, we have the problem that the other two exterior sides still have the "old" paint after 4 years, and of course that doesn’t look nice.

Do we have a possibility to make the company paint all sides?

Thanks in advance for the help
Best regards
Peter

I would rely on the warranty for defect rectification. You might be able to do the other pages as a gesture of goodwill or at a reduced price, but there is certainly no legal obligation if the paint has simply aged.

Hello everyone,

I need your help.

We bought a semi-detached house new from a municipal housing association 4 years ago (NRW).
After 4 years, we noticed that the white exterior plaster facade on several spots on the weather side no longer has any paint.
After a long back and forth, the company has now decided to renew the weather side free of charge with a new primer and then a final coat.

The company writes to me that the offer is made as a goodwill gesture - without recognition of a legal obligation - even though we are still within the 5-year period.

Now of course we have the problem that the other two exterior sides have the "old" paint after 4 years and that naturally does not look nice.

Do we have a possibility to get the company to paint all sides?

Thanks in advance for the help
Regards
Peter

Yes, you have the possibility. Just have an offer made and commission it.