Hi,
just as general feedback. We ended up choosing the parquet after we were just under €40 in price.
We like it very much, but the quality of the locks is just so-so. My installer was only lukewarmly enthusiastic. He said; mid-range, okay, but it’s really not great. Just what you can expect for the money. He usually installs floors in about double the price range.
So far, everything is okay, but:
There was and still is quite a big point of contention with the dealer/manufacturer:
We ordered and paid for 400 / 1865*189 mm (that’s what the invoice says). So 400 country-style planks.
50 packages were delivered with 8 / 1865*189 mm, so 8 planks per package.
The kicker was that in EVERY package, 2 of the 8 layers were not from one long plank of 186 cm but two 93 cm planks. Not broken, but intentional.
So in every package, there were 6 long and 4 short planks instead of 8 long planks!
This naturally caused a huge problem in the installation pattern. We set most of the short planks aside. We fitted a dressing room with them and used some in a hallway. The rest is left over, so we ran out of material in the guest room.
I don’t want to complain too loudly yet, the dealer is signaling that we can come to a proper agreement, but initially they argued that this was normal, that all manufacturers do it like this, and so on. According to my installation specialist, complete nonsense; he had never seen anything like it.
That there are also half planks is of course fine. In principle, it’s not a bad idea and there are situations where it really helps. But simply foisting this stuff on the customer is more than cheeky!
Therefore the question:
are there other manufacturers where this also happens? And can one really argue "layer-wise"? Meaning, the layer still measures 1865*189 mm?
Even that wouldn’t save the dealer in my case in my opinion. The invoice explicitly states 400 / 1865*189 mm. So we are clearly talking about 400 pieces, period.
And even if such a layer-wise division were "standard practice in the industry," as a layman, he would have had to inform me about it in writing.
If they don’t move reasonably, I see this as pretty borderline in terms of "legally very questionable business practices."
We were, however, very impressed with the laminate from the Holzland company. We installed that in the basement and it’s really great!
Best regards,
Andreas